ABOUT OUR SERVICES
What’s a company to do when it needs a digital media services team that can scale on demand to meet client needs, adapt to the seasonal needs of its market, and provide 24x7 coverage around the globe?
They could expand their in-house team—hiring and training new staff, adding management, increasing overhead, and more. Or, they can partner with a trusted digital advertising outsourcing expert like ServicEngineBPO (SEBPO).
SEBPO is a global outsourcing company that specializes in digital advertising operations and development support that provides its clientele with rapidly scalable, "follow the sun" service. We've chosen to focus on and become true experts in digital advertising—from Ad Ops and Creative Production to Development Services and Quality Assurance—so that the our clients can remain focused on growing their businesses by providing the exceptional customer service they deserve while we help tackle the routine and repetitive tasks that they request.
You may be thinking, "great, but what's the difference between SEBPO and other outsourcing partners that don't specialize in digital advertising?" Well, we all can agree that digital media is sophisticated. The many tasks required in developing successful digital media campaigns require experienced industry professionals who have been trained in every nuance that can optimize conversion and ROI. Our clients need a partner which understands that close only counts in horseshoes and hand-grenades, so being off-the-mark with a digital advertising campaign is never acceptable; that even the most simple, daily tasks related to ad operations and development support can make or break a campaign. So when you ask "what's the difference", our answer is that at SEBPO we do one thing... and we do it exceptionally well—digital advertising.
"From day one, my teams feedback was ‘they know what they’re doing, they may have never used our tool before, but they’ve definitely booked campaigns before' because the questions they were asking—‘Is this the right CPM?’, ‘Is this the right impression volume?’, ‘Are these the right start and stop dates?’—it was obvious to us that they were subject matter experts."
—Jason Dennie; VP of Ad Operations, AdTheorent
Since 2006, ServicEngine has prided itself on being a digital media services specialist. Our team, both here in the United States and in our off-shore locations, is an all-star staff of advertising industry veterans that each bring many years of experience that our clients find refreshing and invaluable as they look for a service partner who can augment their own team seamlessly.
"ServicEngine is a more cost-effective way to support our business than anything we've done before."
—Mike Heffner; VP of Ad Operations, AOL.
One the secrets to our success is ServicEngine’s company culture. You can read more about the SEBPO team and our work in the community in the News & Views section, but we must highlight that just one result of that bond is possibly the lowest attrition rate in the industry, about one-third the market average.
To prepare the ServicEngine team to rapidly integrate with your organization, we work hard to train and educate our staff on the latest digital media tools. While some of our competitors have their own proprietary systems with limited experience using the numerous platforms employed by the most sophisticated companies, we’re experienced in using nearly 50 different Ad Ops technologies, as well as dozens of development platforms and QA software tools.
But ServicEngine is more than a team of industry veterans, it is a company that takes true pride in providing a level of custom service and communication that can make people around the world feel like they are in an office just around the corner.
"There are a lot of companies out there that are just not very attentive to their clients; they are often reactive. It’s so much easier to be proactive… and that’s one of the areas where I think the ServicEngine team does a stellar job. They are very attentive to their clients."
—Rachel Macha; VP of Marketing, (Client N/A)
Now, enough about us. How can we help your company?
ServicEngine has experience with nearly 50 Digital Advertising platforms